Effective Date: 25 February 2026
Win Projects Pty Ltd (“Win Projects”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Notifiable Data Breaches (NDB) scheme.
1. What is Personal Information?
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
2. What Personal Information We Collect
We may collect personal information including (but not limited to):
– Names, contact details (email, phone, address)
– Identification details
– Contractual and transaction information
– Property ownership and leasing details
– Financial and payment information
– Website usage data and analytics information
3. How We Collect Personal Information
We collect personal information directly from you when you:
– Enquire about our services
– Enter into contracts with us
– Subscribe to marketing communications
– Visit our website
– Engage with us via email, phone, or social media
We may also collect information from third parties such as solicitors, accountants, marketing platforms, real estate portals, or publicly available sources.
4. Use of Personal Information
We use personal information to:
– Provide property marketing, sales, development, and consulting services
– Manage contracts and transactions
– Communicate with clients, buyers, sellers, tenants, and suppliers
– Conduct marketing and remarketing activities
– Improve our website and services
– Comply with legal and regulatory obligations
5. Disclosure of Personal Information
We may disclose personal information to:
– Employees and authorised contractors
– Virtual assistants and administrative support personnel
– Professional advisers (lawyers, accountants)
– Marketing and technology service providers
– Government and regulatory authorities where required by law
6. Overseas Disclosure (APP 8)
Win Projects engages offshore contractors and virtual assistants located in the Philippines who may access personal information (including contracts, listings data and client records) for administrative and operational support purposes.
We take reasonable steps to ensure overseas recipients comply with the Australian Privacy Principles, including contractual confidentiality obligations, restricted access controls, and secure systems. By providing your personal information, you acknowledge that it may be disclosed overseas in accordance with this policy.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
– Secure cloud-based systems
– Password protection and multi-factor authentication
– Role-based access controls
– Confidentiality agreements with staff and contractors
– Secure document storage and disposal procedures
8. Notifiable Data Breaches
If a data breach occurs that is likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
9. Cookies, Analytics and Marketing
Our website may use cookies and third-party analytics tools such as Google Analytics and advertising platforms (including Google Ads and Meta/Facebook). These tools may collect usage information to improve user experience and deliver targeted advertising. You can disable cookies in your browser settings if you prefer.
10. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When no longer required, personal information is securely destroyed or de-identified.
11. Access and Correction
You may request access to personal information we hold about you and request correction of inaccurate or outdated information. Requests should be made in writing using the contact details below.
12. Complaints
If you believe we have breached the Privacy Act or mishandled your personal information, you may submit a complaint in writing. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
13. Contact Us
For privacy-related enquiries, access requests, or complaints, please contact:
Win Projects Pty Ltd
Email: admin@winprojects.com.au
Website: www.winprojects.com.au
Hervey Bay, Queensland, Australia